Interview Behavioural Questions
To make the interview process fair and unbiased for all candidates for the same role, behavioural interview questions that employers commonly use to assess candidates’ skills, experiences, and behaviors in various situations. These questions aim to gauge how candidates handle challenges, work in teams, communicate, and make decisions.
Remember to prepare specific examples and stories to support your answers.
Adaptability and Flexibility:
- Describe a time when you had to adapt to a significant change at work.
- How do you handle unexpected changes or disruptions to your work schedule or plan?
- Give an example of a situation where you had to quickly learn a new skill to complete a project.
- Tell me about a time when you had to switch your approach to solve a problem.
Communication and Collaboration:
- Describe a time when you had to communicate complex information to a non-technical audience.
- How do you ensure effective communication within a team?
- Give an example of a conflict you had with a colleague and how you resolved it.
- Tell me about a project where you had to work closely with someone who had a different work style.
Problem-Solving and Decision-Making:
- Describe a challenging problem you faced at work and how you approached solving it.
- How do you prioritize tasks when faced with multiple deadlines?
- Give an example of a decision you made that didn’t yield the expected outcome. What did you learn from it?
- Tell me about a time when you had to make a quick decision under pressure.
Leadership and Motivation:
- Describe a situation where you took the lead on a project or initiative.
- How do you motivate and inspire your team members or colleagues?
- Give an example of how you handled a team member who was not contributing effectively.
- Tell me about a time when you had to delegate tasks to others to achieve a goal.
Initiative and Creativity:
- Describe a time when you identified an opportunity for improvement and took action.
- How do you stay innovative and come up with new ideas in your work?
- Give an example of a situation where you had to think outside the box to solve a problem.
- Tell me about a project where you went above and beyond what was required to achieve success.
Time Management and Organization:
- Describe a time when you had to juggle multiple tasks or projects simultaneously.
- How do you prioritize your tasks to ensure deadlines are met?
- Give an example of how you handle a situation where your work plan was disrupted by unforeseen circumstances.
- Tell me about a time when you had to meet a tight deadline and how you managed your time effectively.
Customer Service and Interpersonal Skills:
- Describe a situation where you went above and beyond to meet a customer’s needs.
- How do you handle difficult or irate customers in a professional manner?
- Give an example of a time when you had to build rapport with a client or customer.
- Tell me about a situation where you had to manage a challenging interaction with a coworker.
Conflict Resolution and Problem Management:
- Describe a time when you successfully resolved a conflict between team members.
- How do you handle disagreements within a team to ensure a positive outcome?
- Give an example of how you managed a situation where a project was off track.
- Tell me about a time when you had to handle a difficult situation with a supervisor or manager.
Achievement and Accomplishments:
- Describe a project you worked on that you are particularly proud of.
- What is an example of a goal you set for yourself and how did you achieve it?
- Give an example of a time when you exceeded expectations or received recognition for your work.
- Tell me about a situation where you had to overcome significant obstacles to achieve a goal.
Adherence to Ethics and Values:
- Describe a time when you had to make an ethical decision at work.
- How do you handle situations where you disagree with a company policy or practice?
- Give an example of a time when you acted with integrity even when it was challenging to do so.
- Tell me about a situation where you had to deal with a moral or ethical dilemma.
Learning and Development:
- Describe a time when you took the initiative to learn a new skill or technology.
- How do you stay up-to-date with industry trends and developments?
- Give an example of a situation where you received constructive feedback and how you used it to improve.
- Tell me about a time when you had to quickly learn a new task or process to meet a requirement.
Resilience and Perseverance:
- Describe a situation where you faced a major setback or failure and how you handled it.
- How do you stay motivated and positive in the face of challenges?
- Give an example of a time when you encountered resistance to your ideas or plans.
- Tell me about a situation where you had to keep pushing forward despite obstacles.
Crisis Management and Problem Handling:
- Describe a time when you had to manage a crisis or unexpected problem.
- How do you handle high-pressure situations where quick decisions are required?
- Give an example of how you coordinated resources to address an urgent issue.
- Tell me about a situation where you successfully resolved a critical issue for your team or organization.
Teamwork and Collaboration:
- Describe a time when you had to work with a challenging team member to achieve a goal.
- How do you contribute to a positive team environment and build strong relationships?
- Give an example of how you facilitated effective collaboration between cross-functional teams.
- Tell me about a situation where you had to adapt to someone else’s ideas or suggestions.
Innovation and Process Improvement:
- Describe a situation where you introduced a new process or innovation that improved efficiency.
- How do you identify opportunities for innovation and continuous improvement in your work?
- Give an example of a time when you contributed to a more streamlined workflow.
- Tell me about a situation where you successfully implemented a change that had a positive impact.
Client and Stakeholder Management:
- Describe a time when you had to manage difficult expectations from a client or stakeholder.
- How do you build and maintain positive relationships with clients or stakeholders?
- Give an example of a situation where you effectively communicated project updates to stakeholders.
- Tell me about a time when you successfully resolved a disagreement with a client or stakeholder.
Negotiation and Conflict Resolution:
- Describe a situation where you had to negotiate with a colleague or external party.
- How do you approach situations where different parties have conflicting interests?
- Give an example of a time when you successfully reached a compromise or win-win solution.
- Tell me about a situation where you had to navigate a complex negotiation.
Project Management and Planning:
- Describe a project you managed from start to finish, including planning and execution.
- How do you ensure projects stay on track and meet deadlines?
- Give an example of a situation where you had to adjust project plans due to unforeseen challenges.
- Tell me about a time when you successfully managed a project with multiple stakeholders.
Motivation and Initiative:
- Describe a situation where you took the initiative to start a project or pursue a goal.
- How do you stay motivated and maintain high