What Is HR Ghosting
“HR ghosting” refers to the phenomenon where a job applicant, candidate, or even an existing employee experiences a lack of communication or sudden silence from the human resources (HR) department or hiring personnel after an initial interaction. This can occur at various stages of the hiring process, such as after submitting a job application, attending an interview, or even during ongoing communication related to employment matters. HR ghosting can be frustrating and confusing for individuals seeking job opportunities or seeking assistance with workplace matters. Here are some insights into HR ghosting:
Possible Reasons for HR Ghosting:
- High Volume of Applications: In cases where a company receives a large number of applications, HR teams may struggle to respond to each applicant individually.
- Internal Changes: Changes within the company, such as restructuring or changes in HR personnel, can disrupt the hiring process and lead to delays in communication.
- Uncertain Timelines: Sometimes, HR departments are not able to provide immediate feedback or updates due to uncertainties in the hiring process.
- Lack of Resources: HR teams may have limited resources, preventing them from promptly addressing all candidate inquiries.
- Decision-Making Delays: Decision-making processes can take longer than expected, causing unintentional delays in communication.
- Prioritization of Other Tasks: HR professionals often handle multiple responsibilities beyond hiring, which might take precedence over communication with candidates.
Impact on Candidates and Employees:
HR ghosting can have various effects on candidates and employees:
- Frustration: Candidates and employees may feel frustrated and disheartened by the lack of communication, especially after investing time and effort in the application or interview process.
- Professional Reputation: Candidates who experience HR ghosting might develop a negative perception of the company and share their experiences, potentially impacting the company’s reputation.
- Emotional Toll: The uncertainty caused by HR ghosting can lead to stress and anxiety among candidates, affecting their overall well-being.
Dealing with HR Ghosting:
- Follow Up: If you haven’t received a response within a reasonable timeframe, it’s okay to follow up politely. Express your continued interest in the position or inquire about the status of your application.
- Be Patient: Understand that HR teams might be dealing with multiple tasks simultaneously. Give them some time before reaching out again.
- Focus on Alternatives: While waiting for a response, continue applying for other positions or exploring other opportunities.
- Professionalism: Regardless of the situation, maintain a professional demeanor in your interactions with HR personnel. Positive communication can leave a lasting impression.
- Consider Timing: Avoid following up too frequently, as this might come across as overly persistent. Allow reasonable intervals between communication.
Company Responsibility:
While certain circumstances might lead to unintentional HR ghosting, companies should strive to maintain clear and respectful communication throughout the hiring process. Timely and transparent communication reflects positively on the company’s culture and employer brand.
In conclusion, HR ghosting can be frustrating and confusing for candidates and employees alike. While it’s important to be patient and considerate, candidates should also advocate for themselves and inquire about the status of their applications. Companies should make an effort to maintain open lines of communication with candidates, providing updates and closure whenever possible.